Since 1982 we have developed a substantial customer base. We look forward to hearing from our customers so if you have any comments or simply want to tell us about the performance of our products, we always want to hear from you: mail@britishthermals.com .
Here’s a selection of appreciation e-mails received from customers: “Just a quick message to thank you on the level of service. From arriving at your web site, placing the order, receiving the long-jane and wearing them, absolutely brilliant. Looking forward to ordering more soon. I am a Customer Services Manager so I know good service - you have certainly excelled!”
Susan
“Arrived back from holiday yesterday - wore the thermals while skiing – we’re simply fantastic. Warm and comfortable. Friends were jealous! Thanks.”
D. Mehta
“I have bought thermal underwear from (competitor name omitted by Customer Services) for years, but ordered from you this time. Found yours to be warmer and a lot cheaper! Hope this won’t mean that you will increase prices :-)”
A. Dickinson
“Products and service efficiency are both great and is highly recommended. Will be telling family and friends about your site. Am placing second order online already which says it all.”
Em
“At a time when most of what we buy is made abroad, you have done extremely well to maintain a manufacturing operation so successfully within the UK. You are a superb example and with your approval, I would like to feature you as an example in my lectures.”
Ken
“This was the first time that I placed an order on the internet. Great first time experience as everything went smoothly. Will certainly be doing more buying online. I live in a village and it saves me having to go to the nearest city. Great thermals too.”
Mr. Robinson
“Just received t-shirt and tried it on. Perfect. Girlfriend wants me to order her one too! Cheers!”
Kev
“I’ve been wearing the vests for a week now. Feels warm and comfortable. Keep it up. I’ll be back to buy more next year. All the best.”
Pat
“Great long johns. More people need to know about you. I’ve already recommended you to my colleague.”
Amit
“I thought there’d be a struggle to get my kids to wear these under their uniform, but to my surprise once they’d tried them, they actually like them!! Expect more orders from parents in my area.”
Sue
“I went to Norway to see family & bought thermals from your site to take as gifts. They were impressed. Ideal for anyone looking to take gifts to anyone abroad. A truly authentic British product.”
Mr. Davis
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